Alpine Body Shop knows that accidents happen, so we have put together a list of do's and don’ts to help you in case you are ever involved in a car accident.


  • If it is clear, safe and legal, move the vehicle out of the traveled roadway. (In some states it is against the law to move the vehicle from the place where the accident occurred. Check the ordinance in your area.)
  • Turn off the ignition of the cars involved.
  • Check for injuries. Life and health are more important that damage to vehicles.
  • Make note of specific damages to all vehicles involved.
  • Write down the names, addresses and license numbers of all persons involved in the accident. Also, write a description of the other vehicles, license plate numbers and state.
  • Exchange insurance company information.
  • Notify your insurance company immediately.
  • Make a quick diagram of where the vehicle occupants were seated and indicate the vehicles’ direction of travel and lane. Also note the date, time and weather conditions.
  • Always call the police, even if the accident is minor.
  • Get the Police report number.
  • Write down names and addresses of anyone who may have witnessed the accident. This can prevent disagreements concerning how the accident actually happened.
  • Call our Collision Center to set up an estimate and arrange towing and rental car if needed.


  • Sign any document unless it is for the police or for your insurance agent.
  • Discuss “fault” or make statements to anyone but the police.
  • Accept an offer of cash or any other settlement.
  • Offer to pay any damages.
  • Administer first aid unless licensed to do so.
  • Disavow injury to yourself or your passengers.
  • Admit guilt.

Remember to be calm, courteous and consistent in your version of the accident and to call your auto insurance company or agent as soon as is practical.